Car Insurance
Who you allow to work on your car should be your choice. However, some insurers take that choice away from you, compromising quality for better discounts.
Going for the wrong insurer will lead you into trouble, without even knowing it. In the time of need, they abandon you.
Why Choose Us
Your car is a priced asset and your family’s safety is riding on it. In case of accidents, many vehicle insurers might promise to let you in on the repair process but conveniently shut you out when the time comes.
Some other insurers might get your damaged car towed to an Assessment Centre far removed from your premises for competitive tendering and give it to a repairer of their choice, completely taking away your say.
Other insurance companies allow you the opportunity to choose the repairer you wish to deal with. They are prepared to negotiate a fair price for a quality job by a repairer of your choice. These insurers respect the fact that you paid the premium and give you the opportunity to decide the fate of your car.
There is often only a relatively small difference between the premiums of different insurers. There can, however, be a very large difference in the quality of repairs your car gets. It can jeopardise your and your family’s safety, so choose wise.
Accidents happen and sometimes you have no control over it. But you can control what happens to your car after.
You may find an insurer will say that you have not lost the freedom to choose your repairer. Do not take their word for it. They can make it very hard for you to exercise any choice by adopting the following tactics. They will tell you:
– They can’t guarantee the repair
– They will delay your repairs and settlement
– They will cash settle you for the lowest quote, but you leave you alone for the repair process itself
– They may even threaten to cancel your insurance policy
– If any of the above has happened to you, you have lost your freedom of choice.
– These are common insurance practices designed to mislead and misguide you. Do not fall for them.
If you want to have the power to decide what happens to your car, then make sure of the following details before you take out or renew your car insurance policy confirm that:
– In the event of an accident, the insurer you are considering will assess and repair at the premises of your preferred repairer at a fair and reasonable negotiated price.
– If you are not satisfied with the answer, ask your Accredited Repairer for advice as to which insurance companies will give you real freedom of choice.
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Clients Love
Gurpreet Singh
Great job I'm so happy with work done on my car so quickly. Solve the damage in my car saving me heaps of money on repairs, he even explain me how insurance industry works
Billy Walkowiak
Graham Smith and his staff truly care about the vehicle owner and do their dead set best to go above and beyond the the expectation of the customer
Hosnee Mobarak
During last x'mas 2016 I was hit at my back of car and get smashed. I was not having any clue but Graham helped me a lot on everything. Wonderfull service
Ivan Bačić
Absolutely exceeded expectations, the service was outstanding. Graham the owner sat down and explained everything that was done in detail
Daniella Lynch
Was sent to Rod Bowens through AAMI insurance for a not at fault claim. Awful experience! Then I found Blacktown City Smash Repair. Brilliant people- Shae at front desk
Steven Williams
Graham and his team at Blacktown City Smash Repairs are all to be congratulated for their excellent service and brilliant workmanship. I am a fanatic in the way I look after my car
LOUIEE
Took my Ute to this place as I had scratch marks along the side of the tray back, Graham was nice enough to remove the marks for free and also gave great advice
SS
Didn't think it existed in the smash repair industry, but the Manager: Graham and his friendly, courteous and professional team at Blacktown City Smash Repairs
CAMERON YOUNGMAN
Did an amazing job with the repairs on my skyline, really impressed by the outcome. Customer service and prices were also amazing, Graham has great knowledge
BONG AMAPON
Mr. Graham Smith, owner of this business is a real and honest person. Had an accident and he advises me on how can i properly solve the damage in my car saving
Daniel Tonna
A massive thank you to Graham and the boys for all the hard work and attention to detail when respraying my project car - would highly recommend Blacktown City Smash Repairs !!!
Carissa Henriksson
The only honest mechanics left! Such a great experience in terms of customer service and helping with the paint job on my car. Thanks again!!
Anmol Dutt
Great work ... Good staff really appreciate ..... thankyou ..👍🏻👍🏻👌🏻👌🏻
Suzanne Goldsmith
Friendly, personable and knowledgeable staff. Always looked after my vehicle well. Recommended them to someone out of area who wasn't happy with a competitor repair & Blacktown City Smash Repairs sorted it all for them.
James O'Reilly
I dropped off a damaged Ducati motorcycle top box cover that was scratched pretty bad. Graham managed to make it look brand new for half the price of a new one overnight. I’m very happy with these guys I recommend them highly there was no fuss at all these guys are pro’s. Thanks Graham and team.
WE SPECIALISE IN ALL MAKES & MODELS
200 Sunnyholt Road
Blacktown NSW 2148
(02) 9671 4141
Give us a call
info@blacktowncitysmash.com.au
24/7 online support